Privacy Policy
We are committed to protecting the privacy of our customers and website users. This Privacy Policy explains how we collect1 and use your information when you visit our website and purchase our products. By using our website, you consent to the practices described in this policy.
Collecting Personal Information
We collect information about you when you visit our website, including details about your device, how you interact with the site, and information needed to process your orders. We may also collect information if you contact us for customer support.
Types of Information We Collect
- Device Information: This includes your web browser, IP address, time zone, cookies, viewed pages, search terms, and how you interact with the site. We use this information to optimize our website and improve your browsing experience.
- Order Information: When you place an order, we collect your name, email address, shipping and billing address, phone number, and payment information. We use this to process your order, arrange shipping, and communicate with you.
- Customer Support Information: When you contact us for support, we may collect your email address, phone number, and other contact information to assist you.
Minors
Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe your child has provided us with personal information, please contact us to request deletion.
Sharing Personal Information
We share your information with third-party service providers to help us operate our website and fulfill your orders (e.g., Shopify for payment processing). We may also share your information in the following circumstances:
- To comply with legal obligations.
- To protect our rights and safety.
- In emergency situations.
- To prevent fraud or criminal activity.
- If our company is acquired by a third party.
Behavioral Advertising
We may use your information to show you targeted ads or marketing communications. We may work with advertising partners who collect information about your activity on our website and other sites to show you relevant ads. You can opt out of targeted advertising by visiting the links provided for Facebook, Google, Bing, and the Digital Advertising Alliance in the original policy text.
Using Personal Information
We use your personal information to:
- Provide and deliver products.
- Process payments.
- Ship orders.
- Provide customer support.
- Send you marketing communications.
Privacy Laws
We comply with applicable privacy laws, including those in Canada, the US, and the EEA. These laws may provide you with additional rights regarding your personal information.
International Privacy Laws
If you are located in the EEA, we process your personal information in accordance with the General Data Protection Regulation (GDPR). You have the right to access,2 correct, delete, and restrict the processing of your personal information. You can also object to the processing of your personal information3 for direct marketing purposes.4
Cookies
We use cookies to improve your browsing experience and remember your preferences. You can control cookies through your browser settings.
Do Not Track
We do not currently respond to “Do Not Track” signals.
Customer Consent and Changes
By using our website, you consent to the terms of this Privacy Policy. We may update this policy periodically.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us5 by mail or email at the address provided in the original policy text.